Professional
support
Our customers are
our highest good
We strive for excellent customer service based on 4 focus areas
Quick & friendly response
Our quick & friendly response from our team is the most valued aspect of our service. Phone, mail and even a live chat, our team is ready for you. We continuously strive for an even better service through team trainings on service-related topics, self-assessments and feedback from our customers of course.
Ebike connector expertise
Through a clear focus on e-bike connectors we have built up extensive knowledge & experience with key-players in Europe in the past 10 years. Our specialists understand your business and speak your language. We are always nearby to listen to your needs and translate them to Higo e-bike connector requirements to fit your application.
Professional ticket handling
When things don’t turn out the way they were planned, we are there as well to ensure a firm and adequate ticket handling through our customer service portal. You can always reach out to us through cases@ac-solutions.be.
